Last updated: [December 22, 2025]
WebBotIQ (“we,” “us,” or “our”) operates the website at https://webbotiq.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have.
1) Who We Are
WebBotIQ
Website: https://webbotiq.com
Email: hello@webbotiq.com
2) Information We Collect
We may collect information in the following ways:
A) Information You Provide to Us
- Contact forms / inquiries: Name, email, phone number, business name, message content, and any details you choose to share.
- Client intake (Tally form): Business details, service needs, brand assets, content inputs, preferences, and other information needed to build your website and/or chat agent.
- Chat interactions (MVP Chat Agent): Messages you type into the chat and, if you choose to provide it, contact details such as name, email, phone number, and business name.
B) Information Collected Automatically
When you visit the Site, we may automatically collect:
- IP address (or partial IP), browser type, device information, pages viewed, time on site, referring/exit pages, and general usage data.
- Cookies or similar technologies used to provide site functionality and measure performance.
3) How We Use Your Information
We use information we collect to:
- Provide and improve the Site and our services
- Respond to inquiries and communicate with you
- Send onboarding and service-related communications (including intake links and build updates)
- Deliver purchased services (website builds, care plans, chat agents)
- Generate a draft website framework and content based on your intake
- Maintain security, prevent spam/fraud, and enforce our terms
- Analyze site performance and marketing effectiveness (e.g., Google Analytics)
4) Payments (Stripe)
Purchases may be completed through Stripe checkout. WebBotIQ does not store full payment card details on our servers. Payment information is processed by Stripe and is subject to Stripe’s privacy practices.
5) Client Intake and Build Automation
If you purchase a service, you may receive a link to a client intake form (Tally). Submitting the form may trigger automated steps that help us generate your draft website content and structure. We use this information only for service delivery, support, and internal operations.
6) Chat Agent Data
If you use our chat feature:
- We may store chat messages and related metadata to improve performance, support lead capture (if enabled), and provide better service.
- Do not submit sensitive personal information (e.g., medical, financial account numbers, or highly sensitive identifiers) through chat.
7) Cookies
We may use cookies and similar technologies to:
- Ensure the Site functions properly
- Remember preferences (where applicable)
- Measure traffic and usage patterns (analytics)
- Support security features
You can control cookies through your browser settings. Note: disabling cookies may affect site functionality.
8) Embedded Content and Third-Party Services
Some pages may include embedded content or third-party tools (for example, videos, analytics, or widgets). These services may collect data according to their own policies. WebBotIQ is not responsible for the privacy practices of third-party websites or services.
9) Who We Share Your Information With
We share information only as needed to operate and deliver our services, including:
- Service providers that help us run the business (e.g., website hosting, analytics, intake forms, automation tools, email delivery, payment processing)
- Legal/compliance when required to comply with law, respond to lawful requests, or protect rights/safety
- Business operations if needed to prevent fraud, security threats, or misuse
We do not sell your personal information.
10) Data Retention
We retain personal information only as long as necessary to:
- Provide services and support
- Maintain business records
- Comply with legal, tax, or accounting requirements
- Protect the security and integrity of our systems
If you request deletion, we will take reasonable steps to delete your information unless we must keep it for legal or operational reasons.
11) Your Rights and Choices
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Request a copy of your information (data portability)
To make a request, email: hello@webbotiq.com. We may need to verify your identity before fulfilling requests.
12) Security
We take reasonable administrative, technical, and physical steps to protect your information. However, no method of transmission or storage is 100% secure.
13) Children’s Privacy
Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children.
14) Changes to This Privacy Policy
We may update this policy periodically. The “Last updated” date will reflect the latest changes. Continued use of the Site after updates means you accept the revised policy.
15) Contact Us
If you have questions about this Privacy Policy or your data, contact:
hello@webbotiq.com